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RETURN POLICY

OK, YOU DON'T LIKE WHAT YOU BOUGHT OR YOU ORDERED THE WRONG THING.
IT HAPPENS.

No returns after 30 days from invoice date.

All returns must be authorized by North Coast Pets.

A return authorization number will be issued.  This return authorization number must be clearly marked on the return box.  A 15% restocking charge will be charged for all returns.

Customer is to insure the return package to protect themselves if carrier damages or loses the item. Proof of delivery is recommended.

No credit will be issued for freight charges.

Any item purchased with "FREE FREIGHT" will be charged the actual outgoing freight charges if returned. 

All refused orders will be charged a 15% restocking fee as well as all freight charges.

All returned items must be in new condition with all packaging materials, manuals etc.

Packages failing to comply with these instructions will be refused.

TO COMPLY WITH MANUFACTURER'S WARRANTEES, ANY DEFECTIVE ELECTRONIC MERCHANDISE MUST BE RETURNED DIRECTLY TO THE MANUFACTURER FOR WARRANTY REPAIR.  FAILURE TO COMPLY COULD RESULT IN ADDITIONAL SHIPPING FEES.

ALL ITEMS PURCHASED ARE COVERED UNDER THE WARRANTY TERMS OF THE MANUFACTURER.  NORTH COAST PETS DOES NOT OFFER OR IMPLY ANY WARRANTY OF ITS OWN.

BOOKS

CLIPPER BLADES AND COMBS

MEDICATIONS

EDIBLE ITEMS

VIDEOS

SPECIAL ORDER ITEMS

ANY ITEM THAT SHIPS VIA TRUCK FREIGHT

ELECTRICAL ITEMS